Warranty
We only carry one silencer at the moment so this goes for the GUS556. There is a limited lifetime warranty for the GUS556. If you damage the silencer we will repair or replace at our discretion. An example of not being covered is if you damage it yourself with modifications like trying to drill the bore out yourself to shoot a larger caliber. On the product page we give a recommendation for a firing schedule to help extend the life of the silencer. If you melt your silencer we will still fix/replace it. To also help extend the life of your silencer, read our user manual
Returns
Email smokehillmachine@gmail.com regarding any return questions or requests.
All items must be returned within 30 days and be in new, unused or unaltered condition including all packaging contents. A 10% restocking fee applies to all NFA orders when the Form 3 has been filed and a cancelation is requested. Original shipping charges are non-refundable and returnee is responsible for return shipping. We do not accept returns on used, blemished (purchased as blemish) Attempted returns on non-refundable items will be sent back at the shipper’s expense.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping
Most orders will ship via UPS mail within 7 days after the order has been placed and credit card transactions have processed. You will receive a shipping confirmation and tracking number via email after the Form3 to your dealer passes. Our shipping is a fixed rate of 10$
We are not responsible for any lost or stolen packages. Please contact your local Post Office for any delivery issues/questions.
Again, suppressors will not ship directly to you. They will be shipped to your FFL/SOT in states where ownership of NFA items are legal.
Need help?
Contact us at smokehillmachine@gmail.com for questions related to refunds and returns.